Pay Range: $22-$26

Department: Administration / Operations

Reports To: Director of Development / Director of Operations 

Classification: Full-Time/Non-Exempt

Location: Lancaster CA

Position Summary 

The Data Specialist supports the Antelope Valley Boys & Girls Club’s organization-wide data systems, program registration, reporting, and related technology platforms.

This position helps ensure organizational data is accurate, current, and accessible across Club programs and sites. The Data Specialist works closely with leadership, program teams, and administrative staff to support My Club Hub/Salesforce, registration, attendance and enrollment reporting, data quality, and other organizational systems.

The ideal candidate is highly organized, detail-oriented, comfortable with technology, and able to learn new systems quickly. This role requires someone who can identify inconsistencies, maintain accurate records, and turn information into reliable reports that support program operations, contracts, audits, compliance, and organizational decision-making.

Key Responsibilities

1. My Club Hub / Salesforce & Registration

• Create, maintain, and update programs and registrations within My Club Hub/Salesforce.
• Maintain accurate program dates, locations, enrollment settings, fees, capacities, eligibility requirements, and registration information (forms & acknowledgements).
• Support registration for afterschool programs, camps, intersession, events, and other Club services.
• Maintain accurate member and household records and correct duplicate, incomplete, or inaccurate information.
• Assist staff and families with registration questions, troubleshooting, and system navigation.
• Support new program launches, system updates, and registration changes.
• Monitor enrollment and program capacity and communicate concerns to appropriate leadership.

2. Data Management, Reporting & Compliance

• Collect, organize, review, and maintain organizational program data.
• Prepare routine and requested reports related to:
• Enrollment
• Attendance and Average Daily Attendance
• Program participation
• Member demographics
• Site performance
• Contract, grant, and compliance requirements
• Assist with District, grant, audit, monitoring, and organizational reporting needs.
• Review data for accuracy and investigate discrepancies before information is submitted.
• Maintain reporting calendars and help ensure required deadlines are met.
• Support accurate attendance and enrollment records for contractual, funding, and audit purposes.
• Maintain confidentiality and appropriate security of member, employee, and organizational information.

3. Data Quality & Process Improvement

• Regularly review organizational data for missing, duplicate, incomplete, or inaccurate information.
• Work with program/district staff and leadership to correct discrepancies and improve data-entry practices.
• Identify recurring data issues and recommend practical solutions.
• Develop spreadsheets, dashboards, trackers, Google Forms, and other tools that improve data collection and reporting.
• Help standardize processes and documentation across Club locations.
• Document procedures so registration, reporting, and data processes can be consistently followed.

4. Technology & Systems Support

• Provide basic administrative support for technology platforms used throughout the organization.
• Assist with user accounts, system access, permissions, and basic troubleshooting as assigned.
• Support Google Workspace functions and shared digital resources as needed.
• Assist with maintaining shared drives, forms, spreadsheets, and organizational files.
• Provide basic support for device management, technology inventory, and related systems as assigned.
• Coordinate with vendors or outside technical support when issues require additional assistance.
• Help implement new tools and technology processes as organizational needs evolve.

5. Cross-Departmental Support

• Work collaboratively with Program Operations, District Partners, Finance, Human Resources, Development, and Executive Leadership.
• Respond to organizational data requests in a timely and accurate manner.
• Assist departments with reports, forms, trackers, and data-management tools.
• Provide staff guidance or basic training on registration, reporting, and data systems when needed.
• Support special projects involving data, registration, reporting, technology, or organizational growth.

Qualifications

• High school diploma or equivalent required; associate degree in business, information systems, data management, technology, or a related field preferred.
• Previous experience working with databases, CRM systems, spreadsheets, registration systems, or organizational data preferred.
• Experience with Salesforce and/or My Club Hub strongly preferred.
• Strong working knowledge of Google Sheets and/or Microsoft Excel.
• Experience with Google Workspace preferred.
• Comfortable learning and navigating new technology platforms.
• Strong attention to detail and commitment to data accuracy.
• Ability to identify inconsistencies and troubleshoot basic data issues.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to explain systems and processes clearly to staff.
• Ability to work independently while collaborating across multiple departments.
• Ability to maintain confidentiality when working with sensitive information.

Preferred Skills

• Salesforce / My Club Hub
• Google Workspace
• Google Sheets or Microsoft Excel
• Data reporting and dashboards
• Program registration systems
• Attendance and enrollment reporting
• Data cleaning and quality assurance
• Basic technology or device-management experience
• Experience within youth development, education, nonprofit, or afterschool organizations
• Core Competencies
• The successful candidate should demonstrate:
• Attention to Detail: Maintains accurate and reliable information.
• Problem Solving: Identifies issues and develops practical solutions.
• Technology Adaptability: Learns new systems and processes quickly.
• Organization: Effectively manages priorities and deadlines.
• Communication: Communicates clearly with both technical and non-technical staff.
• Initiative: Identifies opportunities to improve processes and accuracy.
• Collaboration: Works effectively across departments and program sites.
• Confidentiality: Handles sensitive information appropriately.
• Accountability: Takes ownership of assigned responsibilities and follows through.

Physical & Work Requirements

• Ability to work primarily in an office or administrative environment with periodic visits to Club and office sites, when needed.
• Ability to sit and work at a computer for extended periods.
• Ability to occasionally lift and transport technology equipment or supplies weighing up to approximately 25 pounds.
• Ability to travel between Club locations and partner school sites as needed.
• Reliable transportation may be required for job-related travel.
• Must be able to perform the essential functions of the job, with or without reasonable accommodations

Compensation & Benefits

• Antelope Valley Boys & Girls Club offers a competitive compensation and benefits package for eligible employees, including:
• Medical Insurance: AVBGC currently covers 100% of the employee-only premium for the designated Bronze Plan. Employees are responsible for the cost of spouse and dependent coverage.
• Dental & Vision Insurance: AVBGC currently contributes 50% toward employee coverage.
• 401(k) Retirement Plan
• Short-Term and Long-Term Disability: AVBGC currently contributes 50% toward coverage.
• Vacation Accrual:
  • 40 hours annually after 1 year of service
  • 80 hours annually after 3 years of service
  • 120 hours annually after 6 years of service
  • 160 hours annually after 10 years of service
• Paid Organizational Holidays (12)
• Employee Assistance Program (EAP)
• California Paid Sick Leave (40 hours) in accordance with applicable law.
• Benefit eligibility, coverage, contributions, and plan terms are governed by applicable benefit plan documents and organizational policies and may be modified as permitted by law.

Additional Requirements

The successful candidate must:

• Successfully complete all required background and compliance screenings, which may include a DMV driving-record check, drug screening, tuberculosis clearance, and other required checks.
• Complete and maintain required certifications and training, including CPR/First Aid, mandated reporter training, harassment prevention, safety training, and other organizationally required training.
• Maintain a valid driver’s license and reliable transportation when travel between Club locations or partner sites is required.
• Maintain confidentiality and appropriately safeguard member, employee, financial, and organizational information.
• Follow all AVBGC policies, procedures, safety standards, technology requirements, and professional expectations.
• Maintain any required certifications or clearances throughout employment.

General Expectations

All Antelope Valley Boys & Girls Club employees are expected to support the organization’s mission, maintain professional and positive relationships with members, families, colleagues, school partners, and community stakeholders, and contribute to a safe, welcoming, and inclusive environment.

The Data Specialist is expected to maintain a high level of accuracy, confidentiality, responsiveness, professionalism, and accountability while supporting the organization’s continued growth and evolving technology and data needs.

At-Will Employment

Employment with Antelope Valley Boys & Girls Club is at will. Either the employee or AVBGC may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

Job Description Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to represent a comprehensive inventory of all duties, responsibilities, and qualifications required.

Management reserves the right to modify responsibilities, assignments, schedules, reporting relationships, and operational expectations based on organizational needs.